Terms of Service
What the service is, what you are responsible for, and what remains Google's decision.
What the service is
Closed testing, organised
The service helps you run a Google Play closed testing campaign: assembling a tester roster, tracking who has opted in and who is still active, collecting findings, and keeping a record of the window.
You keep your Play Console. The track, the release and the application remain yours. Accounts, campaign workspaces and payments are handled on the application, and using it means accepting its terms as well as these.
What you are responsible for
Your side of it
- The accuracy of what you submit, both to us and to Google.
- Holding the rights to the app you are testing, and complying with Play policy.
- Deciding what to test, when the window runs, and when to apply for production access.
- Fixing what the testing finds. We organise and record the testing; we do not repair the app.
The Acceptable Use Policy sets out the conduct that ends an engagement.
Your account stays yours
We never ask for access to your Play Console. That is deliberate: it means you are never locked in to us in order to release, and it means we cannot act in your account even if asked to.
What is not ours to decide
Google decides
Requirements for closed testing and production access are set by Google, change over time, and are applied by Google. Nothing in this service, and nothing on this site, guarantees production access, approval, or any particular review outcome.
Where this site describes Google's policy, it reflects the position at the date on the page and links to the documentation so you can check the current rule yourself.
Pricing and payment
Campaigns are billed as a one-time fee per app, priced by tester count, as shown on the Pricing page. What a fee covers is stated there rather than implied here.
Refunds are governed by the Refund Policy.
Changes and ending it
Changes to these terms
These terms may change as the service changes. When they do, the review date at the top of this page changes with them, so you can tell whether you are reading a different version from before.
Getting in touch
Questions about these terms, or about anything on this site, go to support@getclosedtesting.com.
Still Have Questions?
Ask before you start a campaign. It is cheaper than disagreeing about the terms afterwards.